My husband and I stumbled across the Caboclo store in Barcelona while on vacation, and had such a positive experience there. The two young women there who helped us were very professional and courteous, and we ended up having a great conversation with one of them. I bought a pair of black Bahia shoes after trying on several different styles, and my husband and I both agreed that both the store and the shoes were a Barcelona gem. I was so in love with the shoes, that I ordered a pair of the Gaudi in Brown online after returning home. When they arrived, there was a small defect in one of the shoes. I reached out to them over email about the issue, and they promptly responded that they would send me a second pair, free of charge, while letting me keep the first pair. I received the new pair recently, and they are perfect and beautiful. Not only are the shoes truly unique, comfortable, and ethically made using recycled materials, the customer service handled my issue promptly and courteously, going above and beyond to find a solution. I highly recommend buying from them. If you find yourself in Barcelona, it’s worth a visit to this store. My husband and I hope to return one day, I still have my eyes on another pair…